Welcome to Car Hire. These Terms of Service outline the rules for using our website carhiredartford.co.uk and our vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement issued at the time of booking confirmation or vehicle pickup. This agreement outlines the terms, conditions, insurance provisions, fees, and your obligations for the rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Vehicle rental requirements:
- To rent a vehicle from Car Hire, you must be at least 21 years old, although age restrictions may vary depending on the type of vehicle, with potential extra charges for drivers under 25. A valid driving licence appropriate for the vehicle category is necessary, held for the duration outlined in the Rental Agreement. You will also need to present valid identification and proof of your current address, as well as provide payment details and a security deposit. Be prepared to meet any additional conditions specified in the Rental Agreement.
3. Reservations and Payments
- You can make reservations on our website, over the phone, or directly at our Dartford office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required upon vehicle pick-up. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment partners.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be generated and must be signed by you. The vehicle should be returned in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and may result in additional charges. Ensure the vehicle is returned with the same fuel level as at collection; otherwise, refueling fees will apply. Late returns may incur extra charges, so please inform us as soon as possible if you expect to return the vehicle late. You will be liable for any parking fines, traffic violations, or other charges accumulated during your rental period, as well as an administrative fee.
5. Coverage and Responsibility
- All rentals come with basic third-party insurance included. Comprehensive coverage information and excess amounts will be outlined in your Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options thoroughly. You are liable for any damage or loss up to the insurance excess amount unless additional coverage is purchased. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of existing insurance.
6. Modifications and Cancellations
Cancellation and amendment policies depend on the type of booking and the notice provided. For detailed information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional fees.
7. Restricted Use Cases
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading, as these pose significant risks. Transporting hazardous materials is prohibited. Sub-letting to unauthorized individuals or allowing unapproved drivers is not allowed. Driving under the influence of substances, exceeding passenger or weight limits, or operating outside the agreed geographical boundaries without permission is strictly forbidden.
Breach of terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our total liability for any claims is capped at the rental amount paid in the past year. This limitation does not affect our liability for death or personal injury due to negligence or fraud.
9. Applicable Law
These Terms are subject to the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
March Car Hire Solutions
Riverside Way, Dartford DA1 5BS, UK
Contact Number::
033 3210 0115